What to Expect on Your First Propane Delivery
Are you new to propane deliveries in Northwest Ohio or Southeast Michigan? If so, it may feel a little overwhelming to figure out how the whole process works. It’s normal to have questions about what to expect during your first propane delivery, and our experts are here to answer just how simple it is to become a customer with Kinsman Propane and schedule your first propane fill.
Choose How Your Propane Gets Delivered
Propane setup and delivery when you choose Kinsman is a straightforward process. We will collect the necessary new customer propane delivery information from you to create your account, and whether you’d prefer will-call or automatic delivery.
Will-call propane deliveries are great for anyone who likes to keep track of their own propane levels. You will need to regularly check your tank levels and schedule a residential propane delivery with us when your tank reads 30% full to avoid a potential emergency runout.
Automatic propane delivery is ideal for homeowners who want our experts to monitor their propane tank levels and schedule fills on their behalf. We use degree-day calculations and state-of-the-art tank monitors to track your levels in real time and deliver propane to your home only when you need it.
Regardless of which propane delivery service option you select, the next step is to make sure your home is ready for your first propane tank fill.
Prepare Your Home for Delivery
Preparing your home for your first and future propane deliveries ensures our drivers can do their job safely and efficiently. Take some time to complete this short checklist prior to your deliveries:
- Keep the path to your propane tank clear of snow, ice, and other debris, including your driveway and walkways.
- Trim back bushes, branches, or other obstacles in your driveway and around your tank.
- Ensure your house number is visible from the street.
- If you have a gate, check if it’s unlocked or provide your driver with access.
- Make sure pets are secured inside during the delivery.
Related Post: How Automatic Propane Delivery Helps You Avoid Running Out of Propane
The Real-Time Filling Process
Your propane will arrive in a bobtail truck, with your driver parking safely on or near your property. They will connect your hose to your tank and begin your fill. This process typically takes anywhere from 15 to 30 minutes, depending on the size of your tank and the amount of propane being delivered.
When they have filled your tank, they will leave a receipt or delivery ticket at your front door only. They are not allowed to place delivery tickets in mailboxes. Please remember that propane tanks are filled to 80-85% to allow for safe gas expansion.
What to Do After Delivery Is Complete
Once your delivery is done, it’s time to pay your bill. Kinsman Propane makes it easy to pay your bill on our online portal, so all you have to do is enter your credit or debit card information and submit the payment.
And that’s it! We make it a simple process for your first propane order and every delivery that follows.
Related Post: How to Get a Propane Tank Reading
Join the Kinsman Propane Family Today
Your new propane delivery service should leave you feeling comfortable about your choice of propane supplier. No matter if you’re a first-time propane delivery customer or are switching over to Kinsman Propane, our team is here to answer the phone and any questions you may have. To learn more about our delivery services and how we can help you, please contact our team today.